Terms of Use

1. Acceptance and scope

These Terms apply to the content, forms, and resources available on the website. If you disagree with any condition, we recommend that you stop using it. Specific commercial terms set out in a proposal or contract will prevail over these Terms for the corresponding supply.

2. Purpose of the website

The website provides institutional information about Isoplac, its EPS products, advantages, applications, finishing, locations, service channels, and an interactive map for viewing location information. The content is general and informational and may be changed to reflect technical, commercial, or regulatory developments.

3. Technical and commercial information

4. Proper use

When using the website, you agree to act lawfully and not to:

• Interfere with the website’s operation, security, or availability;
• Attempt to access areas, systems, or data without authorization;
• Introduce malicious code, conduct abusive scans, or overload the infrastructure;
• Use forms to transmit unlawful, offensive, fraudulent, or unsolicited content;
• Reproduce or exploit content in violation of these Terms or applicable law.

5. Intellectual property

Trademarks, business names, texts, photographs, illustrations, visual elements, and other website content belong to Isoplac or are used with authorization. Map data and elements belong to their respective rights holders and are used under their applicable licenses, with attribution displayed on the map. Accessing the website does not transfer intellectual property rights. Viewing for personal and informational purposes is permitted; other uses require prior authorization or legal permission.

6. External links

The website uses third-party services to display the map, including OpenFreeMap and OpenStreetMap data, and may direct you to external platforms such as OpenStreetMap (“Directions”), WhatsApp, and Instagram. These services have their own terms, practices, and policies. Isoplac does not control their availability, security, accuracy, or content.

7. Availability and liability

We seek to keep information accurate and the website available, but interruptions, technical failures, or outdated information may occur. Marker positions, maps, and routes are informational resources provided wholly or partly by third parties and may contain inaccuracies. Before traveling, confirm the location address and follow actual road signs and conditions. To the extent permitted by law, Isoplac is not liable for losses resulting from improper website use, decisions based solely on general content, or external services. Nothing in these Terms excludes rights or liabilities that cannot be limited by law.

8. Privacy and data protection

The processing of personal data related to the website is described in our Privacy Policy, which forms part of these Terms for information and transparency purposes.

9. Cookies and analytics tools

The website uses strictly necessary cookies to operate, maintain sessions, and protect forms. The interactive map uses OpenFreeMap, which states that it does not use cookies or tracking technologies, and may load as a functional feature. When enabled, Google Analytics is only loaded after the user accepts optional cookies and is used to measure visits and interactions, without advertising personalization features. Consent can be rejected or withdrawn at any time through “Cookie preferences” in the footer. Detailed information is available in the Privacy Policy.

10. Changes to the Terms

We may update these Terms to reflect changes to the website, services, or law. The new version takes effect when published on this page, together with its update date.

11. Governing law

These Terms are governed by Brazilian law. Any disputes will be handled through the legally competent procedures and courts, while preserving applicable consumer rights.